Products

  • Can I buy just the stamps / pen / washi / stickers / papers from the kit

    All our products which are inside the kit are exclusively available within the kit and are not sold separately. If you are interested in subscribing please visit https://plannersanon.com/products/planners-anonymous-kit

  • Can I just subscribe to the additional sticker kit?

    Yes! You can now subscribe to just the stickers. This is a new subscription and includes only the stickers. For more information please visit this page - https://plannersanon.com/pages/subscribe If you have an existing subscription and want to change you will need to unsubscribe from the kit and...

  • Can I purchase a one off kit/box?

    The Planners Anonymous kit and sticker sub are available as part of the subscription service. Our minimum subscription is for 2 months and will give you a great idea of the quality of our products and designs. However, if we have remaining stock we may choose to list these at a later date on our ...

  • Can I purchase a past kit?

    When we have stock left over our kits will be made available in the Past Kits Store. This store is available exclusively to current subscribers. Stock is usually updated a few months after the kit has shipped. Check this link to see what our current availability is on past kits

  • Help! I get an error when opening the zip file

    Most of our digital downloads pretty chunky and include a lot of files. To make them easier to send to you we package them up in a zip file which you will need to access from a computer (and not a phone or tablet) Additional tips from our customers: WINDOWS USERS: if when you try to extract the...

  • I'm missing a product in my order

    If you discover an item missing from our planner kits, we're here to help. For items outside the pre-packed kits, we'll resend the missing piece, possibly with your next subscription to save on shipping. For items within pre-packed kits, due to their unique packaging, we offer a proportional refu...

  • Insert Instructions

    With our inserts, we include a PDF guide in the download. To make it easier we've added this to our FAQ so you can always preview the latest copy and tips. For a list of our sizes please visit https://plannersanon.com/pages/insert-sizes. Please note that not all themes have inserts in every size...

  • Pen Fix

    For those who are having an issue with our pens, one of our wonderful customers came up with a solution: "Pull the entire nib out of the pen barrel. You will have to have a good grip and pull firmly. The ink cartridge will come out too. On the end of the ink cartridge is a little screw. Get a sm...

  • Printables How To

    We are working on a detailed list of how-to articles for using our range of printables. Inserts (Luxe, Kit and Themed Dot Grid) Beautiful You / Kit Reference Page / Colouring Page / Paper Dolls / Art Card (coming soon) Quote Cards / Journal Cards (coming soon) Digital Kits (coming soon) Phone Sc...

  • Refund Policy

    To review our refund policy, please click here.

  • Subscriber discount not showing in cart

    To access the subscriber discounts you will need to have a current active subscription to our subscription kit. We are aware of an issue with some subscribers carts changing to the non-subscriber price. We are working with our developers to stop this issue but do not have a date for the fix. In ...

  • The vellum/acetate is missing from my kit

    From the InBloom kit onwards we decided to retire the ink pads and replace them with vellum and acetate sheets which coordinate perfectly with our kits. This way you would have more products that are designed to work together each month.

  • Which planner suits your subscription box best?

    Although we don’t specifically fit one kind of planner some of the stickers in our additional sticker kit match up with the standard width used by many sticker makers which match the width of the Happy Planner and Erin Condren planners. Now because not everyone has this kind of planner we have in...